Vent, Moan, and Gripe, AgainLizzie T. -- Saturday, January 02, 2010 -- 08:02:25 PM
The continuation of the Stuff That Irks You thread.This thread is tagged:
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I'll start off. I went to pay bills today and found that instead of my normal paycheck being deposited, I instead received an amount that I haven't been paid since February 2008. WTF? There's nothing in my inbox telling me what the hell is up, so I sent an e-mail off to see what's going on. I'm curious to see what they'll say.
VMG: I figured out that I wasn't paid for my so-called paid parental leave.
AVMG: My manager is furious on my behalf.
AVMG: She is taking it as far up the chain as she can, to ensure that I don't get a "Huh. Gee. Sorry about that. Well, guess we'll give you that money at the end of the month."
She brought it to her own manager's attention, which is helpful! I was having revenge fantasties about bringing his wrath, but would not have invoked it on my own, without authorization.
I'm envious, LizzieT, that you have a manager who has your back. I haven't had one of those in years, and I'm very envious of those who do.
My own manager would just dither and wring her hands, and whine that she doesn't quite know what to do about that, and have I called so-and-so to try to fix it, and she just doesn't know what to do, and doesn't think they cut off-cycle manual checks anymore. I'd be quite on my own - and no, it wouldn't get fixed until the end of the month, and quite possibly into February.
Wouldn't your HR person take care of it? I'm in HR, and this stuff does happen (you go out on disability for 6-8 weeks, then HR has to put you back on active status for your 2 weeks child bonding leave, then put you back out on unpaid disability if you are taking any FMLA, and sometimes one of those steps gets skipped) but it's usually a quick fix by calling payroll to get a check cut/funds direct deposited.
Glad it's getting taken care of quickly, Lizzie.
Yeah, I contacted my leave caseworker and hopefully she will get on it first thing tomorrow. I was on 8 weeks of disability, then two weeks of parental leave, then the rest is my PTO. I hope they can take care of it that easily!
Another VMG: I billed a week of my disability to my PTO. So now I am down 40 hours on my PTO. My manager says that this is NBD and she can take care of it pretty easily, but gah. I know how it happened - it was the week after I got home from the hospital and I was sleep-deprived and in a lot of pain and high as a kite - but geez, could this be any more screwed-up or annoying?
EB - no. Our payroll and most HR stuff has been outsourced (to an outfit that couldn't fight its way out of paperbag), and all we have left are "generalists". They can barely answer simple questions, let alone the more "intricate" problems of pay and FMLA/disability.
The company we outsource to uses an 1800 number with voice recognition. The entire system sucks, and it can take up to 10 minutes to get through the menus before reaching a person. This does not seem to bother my company, or that one, in the least.
Considering the only issues I've seen our in-house HR department handle is the hiring of temps for my department, and scheduling "sensing" sessions for my department to determine why our management team scored so low on communication (25%), I've rarely, if ever, seen them in action since I was hired.
VMG: My dad's GPS unit and my I-pod were taken from my car over the holidays... Didn't notice till several days later.
AVMG: They are not irreplaceable...actually the opposite...thankful for that.
VMG: Trying to be financially responsible and not order replacements this very minute...but rather wait till I have paid off the holiday bills.
Outsourced HR is the pits. I deal with them via angry customers all the time - people want to move their money, but the plan admin has to sign off on it, and the plan admin is outsourced, and they take for-freaking-ever to get the paperwork to us, if they bother at all.
I don't think outsourced HR like OMNI (er, apologies if anyone here works there, but seriously, why are you so slow?) can fight their way out of a paper bag either.
Oh no, Diva...I can sympathize totally- I just did the same. Took 10 minutes for the really bad pain to stop, and an hour later I still have a dull ache.